Cumberland Consulting Group - Leading People to Business Excellence

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Aligned Systems and Processes

"One accurate measurement is worth a thousand expert opinions." (Rear Admiral Grace Murray Hopper)

Business Excellence is a function of Agreed Direction and Aligned People supported by Aligned Systems And Processes. Strong reliance on a systems approach without the supporting attitude change and the resulting behaviour will fail to deliver business excellence.

Our People methodologies focus on building world class systems and processes which our research has shown has a major impact in achieving business excellence. We offer:

  • Selection Systems
  • Succession Planning
  • Leadership Development

A range of financial evaluation tools are available to measure the improved Return on Investment resulting from the implementation of these systems and processes. Typical of these tools is a cost of turnover model which demonstrates the true costs of planned and unplanned turnover.